Frequently Asked Questions

Common Questions

What is BOOKKEEPA™?

BOOKKEEPA™ is an easy bookkeeping solution that enables entrepreneurs and business owners to keep track of their business’ books.

Who is BOOKKEEPA™ created for?

BOOKKEEPA™ is for anyone who runs any type of business, whether it is a new or existing business, big or small, BOOKKEEPA™ allows you to keep track of your expenses, revenue and financial position of your business.

How can I get BOOKKEEPA™?

Download the BOOKKEEPA™ app from the iOS App Store or Google Play.

Can I use BOOKKEEPA™ without bookkeeping or accounting training?

You do not need training in accounting to use BOOKKEEPA™. This platform is created to take away the hassle and worries of keeping your books. Anyone who runs a business will be able to use it.

What do I get from BOOKKEEPA™?

BOOKKEEPA™ is a one-stop-shop for all your bookkeeping needs available at your fingertips. You can enter your daily expenses and payments on BOOKKEEPA™, which will help you to develop your profit and loss statements, cash flow statements and more, needed to help you manage and grow your business.

I have more than one business. Do I need to create multiple accounts on BOOKKEEPA™?

You can add up to 5 businesses to your personal account on the BOOKKEEPA™ Plus plan. Check out our pricing plans to see how many businesses you can have on the plan you choose.

Which countries can I use BOOKKEEPA™ in?

BOOKKEEPA™ is currently available globally and in multiple currencies without any country restrictions.

Can I switch between pricing plans?

We have four plans – BOOKKEEPA™ Lite, BOOKKEEPA™ Basic, BOOKKEEPA™ Plus, and BOOKKEEPA™ Enterprise Edition. Each plan is tailored to your needs. You can switch anytime to either BOOKKEEPA™ plan that works best for your business and that you are comfortable with.

Which payment methods are available for BOOKKEEPA™ Plus?

BOOKKEEPA™ Plus customers can make payments using Google Pay and Apple Pay.

Is my personal and business information kept private?

BOOKKEEPA™ will not share your business data with anyone. We value your privacy, and your information is safe with us.

How do I get help?

You can email us at [email protected] and we’ll contact you within 48 hours.